Because of Spiritual nature of the product, limited space and maximum program, the process in which the patron and the product connected was revised to allow a more personalized service from the employee. Large, small and individual venues for the patrons were provided to reflect or relax. Biblical text was used as full window screen to minimize solar gain and glare. In addition, the change in light throughout the day changes the way the letters and words are perceived. Double-sided glass faced fireplaces were used to create a warm and inviting atmosphere inside as well as a form of Identification from the street.
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